Covid-19 Update
First State Bank, Kansas Personal Banking, Personal Checking Accounts, Personal Savings Accounts, Personal Loans, Mortgages, Larned Personal Banking, Overland Park Personal Banking, Kansas City Personal Banking, Pratt Personal Banking, Kansas Business Banking, Business Checking, Certificates of deposit, Kansas Trusts, Kansas Investments, Kansas Farm Management, Kansas Retirement Plans, Larned Trusts and Investments, Overland Park Trusts and Investments, Kansas City Trusts and Investments, Pratt Trusts and Investments
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Covid-19 Update

 We greatly appreciate the trust and confidence you have placed in First State Bank & Trust Co. over the years. As we continue to monitor, plan, and implement our strategy to address COVID-19, we want to assure you that the safety and well-being of our customers and employees is our top priority.

Below is a summary of the steps we are taking at the Bank, but first we want to assure you that you can bank virtually anywhere, anytime with Fusion eBanking Online and our Fusion eBanking App. If you haven’t already, enroll for Fusion Online Banking by going to our home page and clicking on the white Register button.  To download the Fusion eBanking App, go to your App Store and search “Fusion eBanking.”

 

***Click here for simple eBanking instructions: Fusion eBanking Made Easy***

WHAT WE ARE DOING AT THE BANK

  • Business Continuity:  Our banking processes will continue as usual and you will see no interruption to the servicing of your accounts. We have continuity plans in place so that we are prepared to meet the banking needs of our communities in unexpected and unusual circumstances. Various hypothetical situations are regularly studied, reviewed, and practiced to cover every conceivable circumstance, including a pandemic.
  • Our Bank Locations: Where available we will be taking care of our customers through our drive-up and walk-up windows, or by appointment. Overland Park does not have a drive-up and the lobby is open with limited access.  Our Bankers are reachable by phone or email.
  • Remote Banking: We encourage you to do your banking while also maintaining social distance by using our many convenient services: Fusion Online Banking, the Fusion Mobile App, Fusion Mobile Deposit, Express Phone Banking, ATM’s, the night deposit, and our drive-up and walk-up windows.
  • We are Standing by to Answer any Fusion eBanking Questions: Please call us if you would like assistance in getting set up on our Fusion eBanking services. We would be very happy to show you how these services work.  They are easy to use, time-saving, and free with your personal accounts.
  • High Level of Surface Cleaning: We are being very diligent to regularly and repeatedly clean all surfaces, including desks, chairs, doors, and facilities with disinfectant. At our drive-thru windows, night deposit, and on-site ATM’s we are wiping down all surfaces, key pads, and cannisters.
  • Continued Communications: We are keeping a close eye on the situation and the recommendations coming forth from trusted sources. We will update you on bank actions as things progress.

 

First State Bank & Trust Co. has faced many challenges over our 124 years. We are a BauerFinancial 5-Star bank.  We are very highly capitalized.  We are strong, and we are prepared. We have every confidence that we will meet this new challenge and once again demonstrate our commitment to our customers, employees, and communities.